This Privacy Policy and Support Terms document explains how lm-blitz.com ("we," "our," or "us") collects, uses, stores, and manages information provided through our website, including the Submit a Request system. By accessing or using lm-blitz.com, you agree to the terms outlined here. If you do not agree, you should not use this website or its services.

➻ II. Information Collection

When you submit a request through lm-blitz.com, we may collect information such as:

➻ Your Discord username, ID, or similar identifiers
➻ Your email address
➻ Details included in your submission (data request, bug report, support inquiry, etc.)
➻ Technical metadata like IP addresses, browser type, and timestamps

We only collect the information necessary to respond to your submissions or improve the services we manage. Your information is not sold, traded, or shared with external advertisers.

➻ III. Use of Information

Information collected through lm-blitz.com is used for:

➻ Responding to support requests
➻ Managing community servers and projects under our control
➻ Internal quality assurance and development
➻ Legal compliance where applicable
➻ Ensuring platform security

We do not use collected information for unsolicited marketing purposes.

➻ IV. Data Requests

We only provide personal data or account information to the original account owner. All requests must include proof of account ownership, and additional verification steps may be required.

We do not share, disclose, or give access to:

➻ Data belonging to other users
➻ Server member lists, private logs, or internal project data
➻ Archived or deleted information that is no longer retained

Unauthorized attempts to access information you do not own will be denied.

➻ V. MEE6-Related Inquiries

Blitz, the owner and manager of lm-blitz.com, volunteers as a Wiki Developer for MEE6.
However, lm-blitz.com is not affiliated with, owned by, operated by, or officially representing MEE6 in any capacity.

While Blitz contributes to the MEE6 Wiki to help the community, this website cannot assist with:

➻ MEE6 Premium purchases, billing, or refunds
➻ MEE6 moderation, configuration, or permission support
➻ MEE6 account recovery, platform access, or customer service issues

All MEE6-related concerns must be handled directly through official MEE6 support resources or their public community channels.
Any MEE6-related submissions made through lm-blitz.com will be automatically rejected without response.

➻ VI. Bug Reports and Developer Feedback

Bug reports and feedback submitted through lm-blitz.com are accepted voluntarily and do not guarantee immediate action or a response.
While we appreciate community input, we reserve the right to prioritize or decline reports at our sole discretion.

Providing false, misleading, or incomplete bug reports may result in blocking future submissions from the user.

➻ VII. Refunds and Cancellations

Refunds and cancellations for products or services provided through lm-blitz.com are subject to the following policies:

➻ Refund requests must be submitted within 7 days of purchase.
➻ No refunds are granted for completed services unless a clear failure to deliver was proven.
➻ Cancellations of ongoing projects are accepted; however, no partial refunds will be issued for work already performed.

Chargebacks or fraudulent refund attempts may result in account blacklisting from future services.

➻ VIII. Security

While we implement reasonable security practices to protect your information, you acknowledge that no online service can guarantee absolute protection.

You are solely responsible for:

➻ Securing your own Discord, Google, or associated accounts
➻ Maintaining strong passwords and 2FA (Two-Factor Authentication)
➻ Being aware of phishing scams and account compromise risks

lm-blitz.com is NOT responsible for:

➻ Hacked Discord accounts
➻ Hacked Google accounts
➻ Unauthorized access caused by your own security lapses
➻ Breaches or service interruptions from platforms outside of our control

If your account is compromised elsewhere (Discord, Google, etc.), we are not liable for any damages, losses, or inability to complete your request.

➻ IX. Platform Limitations

lm-blitz.com relies on external platforms like Discord, YouTube, Google, and others. We are not responsible for:

➻ Platform outages
➻ API changes or errors
➻ Service shutdowns
➻ Platform-side bugs or vulnerabilities

Our ability to respond to your requests may be limited by the status and policies of those external platforms.

➻ X. Third-Party Links and Services

lm-blitz.com may include links to external sites or services for reference purposes. We do not control, endorse, or assume responsibility for the content, privacy policies, or practices of third-party websites.

You should review any third-party policies before engaging with their services.

➻ XI. Disclaimers and Limitation of Liability

Use of lm-blitz.com and its services is provided "as is" and "as available" without warranties of any kind.
To the fullest extent permitted by law, we disclaim all warranties, whether express or implied, including but not limited to:

➻ Implied warranties of merchantability
➻ Fitness for a particular purpose
➻ Non-infringement

We are not liable for:

➻ Direct, indirect, incidental, special, or consequential damages
➻ Loss of data, profits, goodwill, or other intangible losses
➻ Damages arising from unauthorised access to or alteration of your submissions
➻ Any events beyond our reasonable control, including platform failures or external breaches

➻ XII. Changes to this Policy

We reserve the right to modify or update this document at any time without prior notice. Updates will be reflected with a new "Effective Date" at the top of the document. Continued use of the site after any changes constitutes your acceptance of the updated terms.

➻ XIII. Contact

For any questions regarding this Privacy Policy and Support Terms, you may reach out through the Submit a Request form on lm-blitz.com.

We will not respond to unrelated, unsupported, or unauthorized requests.